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Nominated for a Small Business Influencer Award in:

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UPDATED February 2012: Assistly is now, part of, and the description below has been updated. is "the social help desk" where small and medium-sized businesses can consolidate all their customer service conversations, including Twitter and Facebook, into one screen where customer requests and conversations can be quickly and efficiently handled by support teams -- even a team of one can tame that overflowing support inbox. With's ticket management system, no customer issues fall through the cracks. Powerful tools like filters, macros, and business rules are intuitive -- no IT department required.


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