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Assistly

18 Votes

Nominated for a Small Business Influencer Award in:
Corporations

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UPDATED February 2012: Assistly is now Desk.com, part of salesforce.com, and the description below has been updated.

Desk.com is "the social help desk" where small and medium-sized businesses can consolidate all their customer service conversations, including Twitter and Facebook, into one screen where customer requests and conversations can be quickly and efficiently handled by support teams -- even a team of one can tame that overflowing support inbox. With Desk.com's ticket management system, no customer issues fall through the cracks. Powerful tools like filters, macros, and business rules are intuitive -- no IT department required.

 









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