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Michelle Riggen-Ransom

33 Votes

Nominated for a Small Business Influencer Award in:

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Michelle Riggen-Ransom was formerly the Chief Communications Officer at BatchBlue Software, which she co-founded in 2006. As overseer of all things editorial and champion of the customer experience, Michelle she ensured the products BatchBlue builds and the way it communicates about them met customers’ needs.

An award-winning writer and project manager, Michelle honed her on-line customer advocacy skills at, where she worked as a project manager in the Customer Service department beginning in the old days of the Internet, 1997.

After four years at Amazon, she joined Washington Mutual’s Corporate Communications department developing and managing web-based communications projects. Prior to joining BatchBlue, she ran her own consulting business focusing on web-based communications.


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