Gail is the CEO of Constant Contact, a leading provider of email marketing, social media marketing, event marketing, local deals and online surveys for over 500,000 small organizations. A small business expert and visionary, Gail has revolutionized the way small businesses and organizations can effectively and affordably build relationships with their customers, clients, and members. Through her work, she has learned a variety of lessons on how small businesses succeed in reaching and keeping customers — all of which she brings to bear in her recently released book, Engagement Marketing. In 2011, Gail was named one of Boston’s Top 30 innovators by the Boston Globe. She is a member of the Board of Trustees of the Massachusetts Technology Leadership Council, a member of the Board of Directors of SCORE, and Chairman of the Board at Constant Contact.