Caine joined Citrix when it acquired Expertcity, Inc. Under his leadership, the Online Services division has grown revenues 900% in six years, from $40 million in 2004 to $427 million in 2011. The Online Services division is now a top five global SaaS provider, with worldwide market leadership in remote access and IT services, and the number two global provider in web collaboration services.
Caine’s workshifting vision and the company’s award-winning technology services have helped North American SMBs save millions each year and driven productivity increases up to 47%. Caine and his team practice what they preach, driving a global workshifting process for their employees. Over 1/3 of Online Service division’s workforce is virtual and through the usability and adoption of its products, the company is powering new work styles and supporting the new workforces of small businesses. Caine is an advocate for changing the way we work through simple and flexible technology that enable SMBs to achieve maximum productivity anytime, anywhere. Under Caine’s direction, the Citrix line of easy-to-use, affordable cloud-based services have transformed operations for SMBs worldwide. His leadership behind virtual work has also led to the creation of workshifting.com, a dynamic community forum that has become the leading destination for SMBs to share best remote work practices.