Michael's has been profiled in a major campaign by Bank of America for his success in the small business market, having received full-page exposure in multiple major publications including The New York Times, The Wall Street Journal, and The New York Daily News. He was also recently recognized as a small business leader and invited to participate in the closing bell ceremony at the New York Stock Exchange.
- Adrian's Network
- Greater New York Chamber of Commerce
- Entrepeneur's Organization Mentorship Program
While other successful IT firms seek to parlay their experience in the small business market into enterprise clients, Michael has insisted that Help with a Smile remain firm in its insistence to focus on the under-served small business market. Michael is an avid networker in the Small Business Community, having actively participated in Adrian's Network, BNI, The Greater New York Chamber of Commerce and several other professional organizations.
Michael has consistently grown his business through positive word of mouth and proven results. Help with a Smile has retained 100% of its top 25 small business clients in its first five years, and 96% of the top 50. His success has brought consistent revenue growth (300% in the past three years) and job creation. In 2011, client surveys revealed that 98% of responding clients described the staff as "pleasant to work with", and 100% said they would recommend Help with a Smile to others.