A 1996 robbery taught Michelle Ketterman that without a home inventory you are victimized twice: once by the event, and then by not having a list and proof of possessions. They had great insurance and would have been reimbursed but the stress of the robbery caused the Kettermans to leave valuable and rarely used items off the claim form. After that, Michelle began keeping a current inventory. Seeing her inventory and discouraged by the time and effort it took, people asked Michelle to compile theirs. Word spread that what others could not do in months, she did easily in a few hours…thus began The Inventory Experts; since then Michelle has performed hundreds of inventories. Michelle provides an honest and needed service at fair prices and enjoys protecting her clients. She fiercely protects the profession and other ethical professionals. She selflessly donates a good percent of her time promoting the profession, teaching How-To classes, and helping others build a strong businesses.