Serving the Bay Area for over 40 years, Cupertino Plumbing is a full-service plumbing shop with an outstanding customer service reputation. Frustrated with an outdated website and inefficient online campaigns, they recognized the need to grow their online presence and improve lead handling. Their challenge was to capture more of the regional market, while scaling to manage the increase of leads via phone and social media, and maintaining their excellent customer service. The company implemented ReachLocal products including the ReachEdge total digital marketing system for their website and lead management, ReachSearch pay-per-click marketing, ReachDisplay, ReachRetargeting and TotalLiveChat. Results included a 200% increase in leads from ReachSearch campaigns, an improved online presence with higher SEO on Google searches and a 26% increase in site visits and 73% increase in calls since launching the redesigned ReachEdge website.