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Roy Atkinson

2 Votes

Nominated for a Small Business Influencer Award in:
Experts

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Roy Atkinson is a Support and Service Industry Analyst, Writer, and Speaker.

Roy Atkinson is HDI's senior writer/analyst, acting as in-house subject matter expert and chief writer for SupportWorld articles and white papers. In addition to being a member of the HDI International Certification Standards Committee and the HDI Desktop Support Advisory Board, Roy is a popular speaker at HDI conferences and is well known to HDI local chapter audiences. His background is in both service desk and desktop support as well as small-business consulting. Roy's blogs regularly appear on HDIConnect, and he is highly rated on social media, especially on the topics of IT service management and customer service.

Roy is a cohost of the very popular #custserv (customer service) chat on Twitter. He holds a master’s certificate in advanced management strategy from Tulane University’s Freeman School of Business, and he is a certified HDI Support Center Manager.

LinkedIn: https://www.linkedin.com/in/royatkinson

 














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