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617
Votes

Citrix GoToAssist

Nominated for the 2012 Small Business Influencer Awards in:
Apps


With 34,000 paying customers and over a decade of success, GoToAssist has consistently provided cloud-based tools for supporting people and technology. GoToAssist is the market leader because of its rapid innovation and ability to expand services globally. GoToAssist recently revolutionized the market with the unveiling of new mobile remote support and social customer support features. New capabilities include mobile app offerings and integration to social worlds through customer-initiated support, as well as integration with Citrix Receiver clients. There is increasing demand for IT support technicians to be always available as the nature of work continues to change and GoToAssist for Android is a new remote support app that gives IT professionals the freedom and flexibility to offer help while on the go and ready to respond at a moment’s notice. Anyone can use it as GoToAssist for Android is offered as a freemium service, enabling techs to deliver live technical help from anywhere.

Contributions

The cloud-based, GoTo Assist,remote support platform that enables IT professionals, consultants and managed service providers to quickly deliver live and unattended technical assistance on any device and from any device. The GoToAssist remote support software can be delivered from anywhere using your iPad or Andriod mobile device improving customer satisfaction, increase first-time call resolution and reducing costs. You can also provide support to iPad and iPhone users.

Web

Website @gotoassist https://www.facebook.com/GoToAssisthttp://www.linkedin.com/company/citrix-online/gotoassist-77868/product

 


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